Privacy Policy

Overview

This Privacy Policy applies to personal information processed by SweepEbble Entertainment, LLC in connection with the SweepEbble Platform. It is intended to describe our data practices in a practical way that reflects the Platform's promotional sweepstakes structure, Verification needs, customer support operations, payment processing, and fraud controls.

By accessing or using the Platform, you acknowledge that you have read this Privacy Policy. If you do not agree with our data practices, do not use the Platform.

Information We Collect

We collect information you provide directly, information generated through your use of the Platform, and information we receive from service providers and compliance partners.

Account information may include your legal name, username, email address, password credentials or password hashes, phone number if provided, date of birth, state, country, mailing address, account preferences, and records of your acceptance of legal documents and Platform acknowledgements.

Verification and KYC information may include government-issued identification details, proof of address, date of birth confirmation, selfie or liveness checks, sanctions screening results, fraud review notes, Verification status, and related compliance records.

Payment-related information may include processor transaction identifiers, payment status, billing ZIP code, order history, partial payment instrument information supplied by payment processors, refund or chargeback records, and processor-provided risk signals. We do not describe ourselves as storing full payment card numbers unless actually handled through a compliant processor flow.

Device, IP, and logging data may include IP address, approximate geolocation, device identifiers, browser data, operating system information, session timestamps, login history, navigation activity, server logs, risk indicators, and audit events relevant to security and compliance.

Chat, moderation, and support information may include messages you send through community or support systems, reports you submit, moderation actions, abuse signals, and customer service records.

How We Use Personal Information

We use personal information to create and administer accounts, operate the Platform, distinguish entertainment Gold Coin activity from promotional Sweep Coin activity, process purchases of Gold Coin packages, administer sweepstakes-style promotions, review Redemption requests, and provide customer support.

We also use personal information to conduct Verification, enforce age and jurisdiction rules, detect and investigate fraud or abuse, screen for sanctions and related risks where applicable, maintain audit trails, moderate chat and community activity, protect Platform security, troubleshoot technical issues, and comply with legal or payment processor obligations.

We may use information to communicate with you about your account, legal document changes, technical notices, support matters, Verification status, Redemption status, and operational or promotional messages, subject to your preferences and applicable law.

Cookies, Analytics, And Similar Technologies

We use cookies, local storage, session technologies, logs, and similar tools to maintain account sessions, support security controls, remember preferences, measure Platform performance, detect abuse, and improve the user experience.

Where analytics or measurement tools are used, they are intended to support product operations, fraud prevention, service reliability, and business analysis. Browser settings and, where available, Platform controls may permit you to manage certain cookies, though disabling some tools may impair functionality.

How We Share Information

We may share information with service providers acting on our behalf, including hosting providers, payment processors, identity verification vendors, geolocation or fraud screening vendors, sanctions screening providers, analytics providers, customer support platforms, email or communication providers, and professional advisers.

We may disclose information where reasonably necessary to enforce Platform rules, investigate fraud, respond to lawful requests, comply with legal process, protect users or the Platform, complete business transactions, or defend legal claims.

We do not represent this Privacy Policy as a statement that the Platform is compliant with every privacy law in every jurisdiction. Rights and disclosures may vary based on facts, location, and applicable law.

Fraud Prevention, Security, And Compliance Monitoring

The Platform uses logging, risk modeling, audit events, geolocation review, device review, account linkage analysis, moderation tools, payment review, and other controls to detect multi-accounting, botting, payment abuse, Verification problems, location ineligibility, collusion, and other prohibited conduct.

These controls may involve automated signals and manual review. We may preserve related records for security, compliance, dispute handling, and abuse prevention purposes.

Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including account administration, Verification, Redemption review, fraud prevention, payment reconciliation, tax or reporting needs, audit trails, legal defense, and customer support.

Retention periods vary by data type and business need. Verification and anti-fraud records, transaction records, account logs, and legal compliance materials may be retained after account closure where reasonably necessary or legally required.

Your Choices And Rights

Depending on your state of residence and applicable law, you may have rights to request access to, correction of, deletion of, or portability of certain personal information, and in some cases to opt out of specific data uses. We may need to verify your identity before responding to such requests.

We may deny or limit requests where an exception applies, including where information must be retained for fraud prevention, security, legal compliance, tax reporting, dispute resolution, or account integrity.

Children And Eligibility

The Platform is not directed to children and is not intended for individuals who do not meet the Platform's minimum age requirement. If we learn that personal information has been collected from an underage individual in connection with an ineligible account, we may restrict the account and take reasonable steps to address the information in accordance with applicable law.

Changes To This Policy

We may update this Privacy Policy as Platform operations, service providers, legal requirements, or risk controls change. The effective date at the top of the policy will reflect the current version. Material changes may also be communicated through the Platform where appropriate.

Contact Information

• SweepEbble Entertainment, LLC
• Legal Contact Email: [BUSINESS TO CONFIRM LEGAL CONTACT EMAIL]
• Support Contact Email: [BUSINESS TO CONFIRM SUPPORT CONTACT EMAIL]
• Mailing Address: [BUSINESS TO CONFIRM MAILING ADDRESS]
• Sponsor Contact: [BUSINESS TO CONFIRM SPONSOR CONTACT DETAILS]