If you already have an account
- Use the player support page to submit a ticket.
- Verification, wallet, and redemption questions should stay inside the account support route.
- Signed-in support keeps your ticket history attached to the player record.
Support routes, help contacts, and player guidance
Need help with account access, wallet questions, sweepstakes rules, or redemption review? Use the right lane below so you land on the correct contact point.
If you are still exploring
- Review the FAQ for account, currency, and participation basics.
- Check AMOE and Official Sweepstakes Rules before purchasing anything.
- No purchase is necessary to participate in eligible sweepstakes promotions.
- Email support can be directed to help.sweepebble@gmx.com.
Most common help topics
- Sign in and password recovery
- Gold Coin packages and promotional Sweep Coins
- Verification review and locked features
- Redemption eligibility and request status